We want you to be 100% satisfied with your purchase and understand if you need to return/exchange the item. Please feel free to contact us with merchandise questions or return policy questions at firstname.lastname@example.org. Please read instructions carefully on the return policy.
You must request a Return Authorization (RA) number by emailing email@example.com within 5 days of receipt of your order. Include your order number, and the nature of the problem in your email. We will then provide you with the RA number. Returns without an RA will not be accepted. Returns must be received to us within 14 days of the ship date. Items must be in new condition with all tags attached and original packaging materials, including packaging bags. Returns received after 14 days will be subject to a 40% restocking fee.
All returns on Custom products will have a 25% restocking fee. Returns of discounted items can be returned for a merchandise credit or exchange only, no refunds. Items purchased under Sale are considered final sale and are not returnable.